1/13/26 - SOP Created - JM
**Using the files located in the shared drive: Technical Services\Customer Files\White Cap\ZD421
Create a config file for each printer to include the printer serial number
Capture each printer serial number on the Work Order.
Go to Google Drive>My Drive> Strategic>Technical Services> Customer Files> White Cap> ZD421
Download the file: White_Cap-ZD421_config.zpl
Open the downloaded file and paste the serial number of the printer as shown highlighted below (If there are 4 printers on the order, there should be 4 config files)
Save the file with the name White_Cap-ZD421_config-[SerialNumber].zpl and close it
Steps to Configure Zebra ZD421 Printers
Connect the printer via USB to laptop
Open Zebra Setup Utilities and select the appropriate printer
Select Open Printer Tools
Select Settings
Click the ellipse to the right of "Send file" to select the appropriate config file (make sure the serials match)
Select Send
Click Send button. you should see a green download icon flashing on the device's screen. Wait for the icon to stoip flashing
In ZSU, select the printer and click Open Communication with Printer
In the top text area, type ! U1 getvar "wlan.essid" and carriage return so that the cursor goes to the next line
"WC-RF" should be returned in the lower text area