02/07/2023 - Rev. History added - Kyle Stanford
18049 Austell
18068 Tampa
18077 Plainfield
18071 Avon
18076 Chester
Unbox device
Lift the notched corner of the battery cover and carefully lift the battery cover off the device.
On the 8.4 in. version, push the two locking tabs up, then pull up on the tab to remove battery.
Insert the microSD card with contacts facing down; 8.4 in. version shown here.
Push the microSD card in and ensure that it locks into place.
Replace the batter and cover
At this point, OS load and staging can commence.
Once completed remove the cover and battery to uninstall the microSD card.
Note: Volume Key - left side for volume down - right side for volume up.
Press and hold both power & volume up key
Release power key after vibration and Zebra logo appears > continue pressing volume up
Release volume up key after Android Recovery menu will boot up
Load base level OS package HE_FULL_UPDATE_10-16-10.00-QG-U00-STD-HEL-04.zip
Volume key down to move highlight
Select with Power Key Apply downgrade from SD card
Select HE_FULL_UPDATE_10-16-10.00-QG-U00-STD-HEL-04.zip
After Install Complete > Select with Power key Reboot system now
On the Hi There! screen > Press and hold the power key > Select Restart > Immediately press and hold the volume up key
Release volume up key after Android Recovery menu will boot up
Load LifeGaurd patch level OS package HE_DELTA_UPDATE_10-16-10.00-QG-U138-STD-HEL-04.zip
Volume key down to move highlight
Select with Power Key Apply upgrade from SD card
Select HE_DELTA_UPDATE_10-16-10.00-QG-U138-STD-HEL-04.zip
After Install Complete > Unit will restart on its own
Tap 8 times on the Hi there screen > Camera will open
Scan the QR code for enrollment with camera
This device belongs to your organization will appear > Select next
Getting ready for work setup... will appear for up to 30 seconds
Let's set up your work device will appear > Select Accept & continue
This device isn't private will appear > Select Next
Scroll up on Google Services > Select Accept
MobiControl will come up and begin enrollment > Select RETRY if needed
Tap Google Play Account acknowledgement from the agent
MobiControl will begin staging
On computer: open browser > click link to go to MobiControl and login
https://s108519.mobicontrolcloud.com/mobicontrol/webconsole?nosso=true
user: sst
password: Password22
Confirm search group is set to All Devices > In search box type Hardware Serial Number ENDS WITH type last 6 digits
Scroll up to see the device name listed on the lockdown for example DC-TC52-20245524201057
Click on the matching device name > select RENAME button (top right pencil icon)
Add the site prefix for the site the device is for. Prefix's below per site:
Tampa = TAMPADC-TC52-serialNumber
Chester= CHESTDC-TC52-serialNumber
Plainfield = PLAINFIELDDC-TC52-serialNumber
Select RENAME > press the refresh icon with the red dot > Device name will show updated in web console
Select ESC X on right corner to close the device details
On left under DEVICE GROUPS > search for site name > results will appear and below is each group name that will be used
Tampa = \\AutoPlusAP\AP DC\NA\USA\EST\Florida\18068 TAMPA
Chester = \\AutoPlusAP\AP DC\NA\USA\EST\New York\18076 CHESTER
Plainfield = \\AutoPlusAP\AP DC\NA\USA\EST\Indiana\18077 Plainfield
Click and hold on the device icon to drag it into the group folder for the site referenced above > Select MOVE
Press the refresh icon with red dot > Path value will update to the device group it was moved to
On the device the AUTO PLUS DC lockdown appears > Press and Hold the triangle BACK button
Select Administrator > type in xineohp for password > Select OK
Press circle HOME
Swipe up > select Settings app
Select Network & internet > select Wi-Fi > scroll up select Saved Networks > confirm AP NETWORK NAME is listed > press BACK three times
TAMPA / AUSTELL / AVON SSID = EWMRF
PLAINFIELD / CHESTER SSID = AutoPlusDC
Select Apps & notifications > Select Advanced > select Special app access
Select Modify system settings > Select MobiControl > switch toggle ON > press back twice
Select Notification access > switch toggle ON for MobiControl > select ALLOW > press circle Home
Swipe up > open MobiControl agent app
Press and hold back button > select User Mode
Tap each app to open and circle to go back to Lockdown home
Velocity > confirm SAP Prod profile listed > press circle Home
Camera > press OK > press circle Home
Settings > select CONTINUE > select OK > press circle Home
Flashlight > Tap for ON > confirm light is on > tap again to turn off
On device lockdown > scroll up and confirm device rename appears
Power down device > remove battery > remove access door for microSD card > remove microSD card > replace access door.
Logout SOTI once completed with updating device names
Login to Auto Plus SOTI One
autoplusap.identity.soti.net
Access MobiControl
Select site group for the order
Search for staged device serials from work order
Confirm Device Details
OEM Version = 10-16-10.00-QG-U138-STD-HEL-04
Confirm Configuratuons
PROD Zebra ET51 - AP DC - SAP - Velocity Config = Installed
PROD Zebra TC52 - ET51 AP DC Core Apps install = Installed
WiFi - EWMRF / Wifi - AutoPlusDC = Installed
Zebra TC52 - ET51 Lockdown AP DC = Installed
QA Completed