Disney Costuming - TC53E w/RFD Staging Process

**Process uses files found on shared drive at Technical Services\Customer Files\Disney\Costuming\Staging\TC53E**

Device Build

This guide will help you prepare and build all parts for the Disney Costuming TC53E use case. Please refer to the picture provided below for visual guidance.

Work Order Capture

Using the excel sheet that comes attached with the Work Order in Zendesk, capture all serials. Use the "Roll Out Details" tab to capture this information. Refer to the "Device Capture Example" for a visual if needed. 

Serials to Capture:

• TC53E

• RFD Device

Once complete, continue to the "Install the TC53E Screen Protector" section

Install the TC53E Screen Protector

A few tips before you begin

• Gather your supplies: You'll need the screen protector, a microfiber cleaning cloth, a dust removal sticker (included), and optionally, a small squeegee or credit card.

• Wash your hands: This helps prevent fingerprints and smudges on the screen protector.

• Make sure your workstation is clean and dust-free: This minimizes the chance of dust getting trapped under the protector.

1. Clean the screen: Thoroughly wipe the TC53E's screen with the microfiber cloth to remove any dust, fingerprints, or smudges.

2. Remove dust: Use the dust removal sticker to pick up any remaining dust particles.

3. Peel off the backing: Carefully peel off the first layer of the screen protector, usually labeled "1" or "Back." Hold it by the edges to avoid touching the adhesive side.

4. Align the protector: Align the screen protector with the TC53E's screen, ensuring the cutouts for the camera, speaker, and buttons match perfectly.

5. Apply the protector: Gently place the screen protector onto the screen, starting from one edge and slowly working your way across.

6. Smooth out bubbles: If any air bubbles appear, use the squeegee or credit card to gently push them out towards the edges of the screen.

Once complete, the results should look like the picture below

Proceed to the "Install the TC53E Exoskeleton" section

Install the TC53E Exoskeleton

Follow the video instructions below (this shows how to install and uninstall the exoskeleton)

Build the RFD Device (Part Number: RFD4030-G00B700)

If any of the parts listed below could not be identified, stop and reach out to your manager

Locate the following parts:

• RFD Adapter (Part Number: ADP-RFD40-TC5X-2E) and the four screws that should've come with the packaging.

• RFD Device (Part Number: RFD4030-G00B700), the strap and the battery that should've come with the packaging.

• Phillips-head Screwdriver

Pictures are below for a visual 

1. Remove the front piece of the RFD device.

2. Remove all of the plastic material where the front piece of the RFD device was attached.

3. Attach the RFD Adapter to the RFD device (aligning the pins and the four screws)

4. Screw in the RFD adapter

5. Attach the strap to the RFD Device (there's a small opening at the end of the RFD handle)

Load Approved OS - 13-24-08.00-TG-U00

1. Power on the device

2. On the "Hi there" screen, scan the StageNow barcodes (located below): DisneyCost_OS_Upgrade_Downgrade_13-24-08

3. When the update is complete, confirm the build number

   1. • Build Number Location = Settings > About phone > Build Number

4. After confirmation, open the StageNow application on the device and scan the StageNow barcode (located below): DisneyCost_TC53E_Wipe

5. Power the device off once the device displays the "Hi there" screen

Zero Touch Enrollment

1. Login to Zero Touch reseller portal (https://enterprise.google.com/android/zero-touch/resellers/1036920028/devices). Link must be opened in "Incognito" mode.

   • • Email: zt.admin@sstid.com

     • Password: Mdm4Life@

2. Select "Devices" option on the left and in the search bar.

3. Select + Add device on top right

4. Select Disney - Parks and Resorts | 1220379098 in customer name

5. Select Serial Number

6. Type the following in each field:

   • • Manufacturer: zebra technologies

     • Model: tc53e

     • Serial numbers: **The serial number**

7. Once complete, select the "Add" button.

The device is now registered. Proceed to the "Zero Touch Configuration Assignment" section

Zero Touch Configuration Assignment

1. Login to Zero Touch customer portal (https://enterprise.google.com/android/zero-touch/customers/1220379098/configurations). Link must be opened in "Incognito" mode.

   • • • Email: zt.admin@sstid.com

       • Password: Mdm4Life@

2. Select the search bar (Located on the left, above "Devices")

3. Select the "Disney - Parks and Resorts" option

4. Select "Devices"

5. Search the Serial Number using the search bar (Located at the top, to the right of the "Zero-touch customer" text)

   • • • The webpage will display the serial, if it was enrolled properly

6. Select the "Edit" button connected to the searched serial

7. Select the appropriate configuration. Refer back to the Work Order or reach out to your manager if unsure what to choose.

   • • • DLR Global WMS TC53 - Prod

       • WDW TC53E Costuming - Prod

8. Once complete, select the "Save" button.

The device's configuration is now assigned. Proceed to the "Device Configuration" section

Device Configuration - To be provided by Emmanuel

QA - To be completed after configuration and enrollment section is set