02/07/2023 - Rev. History added - Kyle Stanford
06/06/2023 - Initial Draft - BV
10413 Binghamton
10414 Batavia
Unbox device
Lift the access door.
Slide the microSD card holder to the unlock position.
Lift the microSD card holder.
Insert the microSD card into the card holder door ensuring that the card slides into the holding tabs on each side of the door.
Close the microSD card holder and lock into position.
Re-install the access door.
Insert the battery, bottom first, into the battery compartment in the back of the device.
Press the battery down until it snaps into place.
Press and hold both power & PTT key
Release the keys after vibration and Zebra logo appears
Android Recovery menu will boot up
Load base level OS package HE_FULL_UPDATE_10-16-10.00-QG-U00-STD-HEL-04.zip
Volume key down to move highlight
Select with Power Key Apply downgrade from SD card
Select HE_FULL_UPDATE_10-16-10.00-QG-U00-STD-HEL-04.zip
After Install Complete > Select with Power key Reboot system now
On the Hi There! screen > Press and hold the power key > Select Restart > Immediately press and hold the PTT key
Release PTT key after vibration and Zebra logo appears
Android Recovery menu will boot up
Load LifeGaurd patch level OS package HE_DELTA_UPDATE_10-16-10.00-QG-U138-STD-HEL-04.zip
Volume key down to move highlight
Select with Power Key Apply upgrade from SD card
Select HE_DELTA_UPDATE_10-16-10.00-QG-U138-STD-HEL-04.zip
After Install Complete > Select with Power key Reboot system now
Tap 8 times on the Hi there screen > Camera will open
Scan the QR code for enrollment with camera
This device belongs to your organization will appear > Select next
Getting ready for work setup... will appear for up to 30 seconds
Let's set up your work device will appear > Select Accept & continue
This device isn't private will appear > Select Next
Scroll up on Google Services > Select Accept
MobiControl will come up and begin enrollment > Select RETRY if needed
Tap Google Play Account acknowledgement from the agent
MobiControl will prompt
On computer: open browser > click link to go to MobiControl and login
https://s108519.mobicontrolcloud.com/mobicontrol/webconsole?nosso=true
user: sst
password: Password22
Confirm search group is set to All Devices > In search box type Hardware Serial Number ENDS WITH type last 6 digits
Scroll up to see the device name listed on the lockdown for example TC52-22126524201804
Click on the matching device name > select RENAME button (top right pencil icon)
Add the site prefix for the site the device is for. Prefix's below per site:
Binghamton = BINGHAMTONDC-TC52-serialNumber
Batavia = BATAVIADC-TC52-serialNumber
Select RENAME > press the refresh icon with the red dot > Device name will show updated in web console
Select ESC X on right corner to close the device details
On left under DEVICE GROUPS > search for site name > results will appear and below is each group name that will be used
Binghamton = \\AutoPlusAP\AP StoreDC\NA\USA\EST\New York\10413 BINGHAMTON
Batavia = \\AutoPlusAP\AP StoreDC\NA\USA\EST\New York\10414 BATAVIA
Click and hold on the device icon to drag it into the group folder for the site referenced above > Select MOVE
Press the refresh icon with red dot > Path value will update to the device group it was moved to
Once the AUTO PLUS Store lockdown appears > Press and Hold the triangle BACK button
Select Administrator > type in xineohp for password > Select OK
Press circle HOME
Swipe up > select Settings app
Select Apps & notifications > Select Advanced > select Special app access
Select Modify system settings > Select MobiControl > switch toggle ON > press back twice
Select Notification access > switch toggle ON for MobiControl > select ALLOW > press circle Home
Swipe up > open MobiControl agent app
Select Profiles > Confirm all green Installed status
Press and hold back button > select User Mode
Tap each app to open and circle to go back to Lockdown home
Indago RF > Error... Netowrk Connectivity Issues! will appear > press circle Home
Velocity > no profiles listed > press circle Home
Calculator > > press circle Home
Settings > select CONTINUE > select OK > press circle Home
Bluetooth Pairing Utility > barcode shows > press circle Home
On device lockdown > scroll up and confirm device rename appears
Power down device > remove battery > remove access door for microSD card > remove microSD card > replace access door.
Logout SOTI once completed with updating device names
Login to Auto Plus SOTI One
autoplusap.identity.soti.net
Access MobiControl
Select site group for the order
Search for staged device serials from work order
Confirm Device Details
OEM Version = 10-16-10.00-QG-U138-STD-HEL-04
Confirm Configuratuons
AP-Stores-Core-Apps = Installed
Zebra TC52 - ET51 - Lockdown AP Store = Installed
QA Completed