Office Depot Supply Chain - ET40 WFM Time Clock REX Staging

Notes on Adhesive Strips and Mounting Hardware

• Adhesive Strips

  • Office Depot have ordered spare adhesive strips for the EZBack tablet mounts. The REX team will be responsible for monitoring the inventory of these strips with a minimum quantity of 16 strips on hand at all times. Paul Siebenlist with Office Depot will be the contact when these run low. Office Depot Account Team should be copied on email.  See details here: LINK

• Mounting Backs

  • Defective mounting backs will returned attached to the ET40 tablet, due to the sites' inability to remove properly. Mounting backs will be reattached to tablet once returned from repair. In the event that a mounting back is returned physically damaged, Paul Siebenlist should be made aware via email with SST Account Team (Ivan & Emmanuel) copied. See details here: LINK

ET40 - Staging Process

Work Order Roll Out Details

Once devices are received, begin scanning into the work order the serial number

1. Access the appropriate work order

2. Scan in each ID in the Roll Out Details Tab

Load Approved OS - Android 13 Build: 13-33-14.00-TG-U00-STD-GSE-04

***NOTE - prior or during OS load, charge the device at least to 50%***

1. Turn on unit 

2. On Hi There! screen, scan the StageNow barcodes to kick off OS upgrade 

3. Unit will restart 

4. Open StageNow, scan factory reset barcode

EZ Dock Mount Build

Installing the EZ Dock Mount (Part Number 185-01109)

This guide will help you install the EZ Dock Mount onto your tablet. Please refer to the picture provided for visual guidance.

1. Prepare the EZ Dock

   1. • Before attaching to the tablet, locate the USB-C connector coming from the EZ Dock Mount.

      • Gently unroll the USB-C connector from the mount. 

      • Push the USB-C connector into the guiding grooves on the inside of the EZ Dock Mount (reference the "EZ Dock (Inside)" picture. 

Important: The USB-C connector should be positioned on the shorter side of the EZ Dock Mount (shown in "EZ Dock (Outside)" picture).

2. Locate the Notch on the Tablet

   1. • Turn your tablet around so you're looking at the back.

      • At the bottom, in the middle, you'll see a small slot. This is the notch (circled in red in the "EZ Dock (Full Install)" picture) where the mount will attach.

3. Align the Mount

   1. • Look at the EZ Dock Mount. You'll notice the circular opening on the mount is slightly off-center.

      • Position the mount so that the shorter distance between the circular opening and the edge of the mount is facing the same direction as the scanner on your tablet (the larger circle on the left in the "EZ Dock (Full Install)" picture).

Important: The EZ Dock Mount should be positioned above the notch, with the bottom edge of the mount's circular opening aligned with the top edge of the notch. Make sure it's centered.

4. Attach the Mount

   1. • Remove the adhesive strips from the back of the EZ dock carefully

      • Gently press the mount onto the tablet until it is firmly in place.

5. Connect the USB-C Cable

   1. • Now that the mount is secure, find the USB-Type C port on your tablet.

      • Insert the USB-C connector (which you prepped earlier) into the USB-C port on your tablet.

6. Remove the side screws from the EZ Dock Mount (the two small circles located at the top and bottom in the "EZ Dock (Outside)" picture)

Installation is complete. The result should look like the "EZ Dock (Full Install)" picture

QA

Follow the steps per device QA

1. Login into Office Depot SOTI and select SITE group 

2. Power on a unit 

3. Confirm Check-In

4. Select Configurations and confirm all profiles are installed

5. Send script to Enter Admin Mode

6. Navigate Android Settings > App & notifications > Advanced > Special app access 

   • Give Modify System Settings permission > Select SOTI MobiControl > confirm Allowed

   • Give Notification Access permission > Select SOTI MobiControl > confirm Allow

7. Navigate Android Settings  > Network and Internet > WiFi > Saved Networks > confirm 2 networks are saved: WIFI_SC_BSD

   • If missing, navigate to Configurations in SOTI Device Details 

   • Revoke Profile: US-OD WIFI - AE Work Managed - ET

   • Check-In unit

   • Install Profile: US-OD WIFI - AE Work Managed - ET

   • Confirm Installed and check saved networks to confirm

8. Navigate Android Settings  > Network and Internet > Ethernet confirm switched Off

   • If On, force package reinstalltion of DisableEthernet_mx13.1 package from A13 - WFM - Base Build - US ONLY - AE Work Managed build.

9. Open DataWedge and confirm all 10 profiles ending in Korber are available

   • If missing, navigate to Configurations in SOTI Device Details 

   • Revoke Profile: Datawedge Configuration - WFM - AE Work Managed - A13

   • Check-In unit

   • Install Profile: Datawedge Configuration - WFM - AE Work Managed - A13

   • Confirm Installed and check Datawedge app profiles

10. Open Google PlayConfirm all apps are Installed

    • If not installed, select the app and press Install

11. Send script to Enter User Mode.

12. Open each site link and confirm the web page loads > tap into the enter badge field > confirm the number keypad comes up.

    • If missing, navigate to Configurations in SOTI Device Details 

    • Revoke Profile: A13 - WFM - Set NumKB

    • Check-In unit

    • Install Profile: A13 - WFM - Set NumKB

    • Confirm number keyboard comes up.

13. Confirm the tablet is locked to portrait mode with the scan engine pointing down and turn the screen to confirm it does not auto-rotate

    • If rotating, force package reinstallation of Enable Portrait Mode package from A13 - WFM - Base Build - US ONLY - AE Work Managed build.

    • Confirm auto-rotate off and locked portrait mode.

14. Power down device