7/14/2025 - Initial Write up - Jason Mullins
7/15/25 - Format changes - BP
**Process use files found on shared drive at Technical Services\Customer Files\Office Depot\SOP\Printers**
Capture the following fields from the work order. This information is entered into specific areas found under the 'Roll Out Details' tab, which include:
Serial Number
SKU
Example Below
Proceed to the "Device Staging" section
Open the module access door in the bottom of the printer
Insert the wireless network card
Reattach the module access door
For Site 1167 - Romeoville:
Remove sticker covering USB port
Connect the printer to a laptop via USB
Connect a working ethernet cable for internet connectivity
Connect power and turn on the printer
Open Zebra Setup Utilities and select the appropriate printer
Select Open Printer Tools >> Action >> Send file
Download files here
Send Zebra_MQTT_config.ZPL to the printer and wait for it to restart
Send ZD421_NetConfig.zpl to the printer and wait for it to restart
Login to SOTI Connect - https://scp001327.soticonnect.cloud/Connect/#/login
Username - sst-staging
Password - Officedepot1234
Select top left hamburger menu >> New Devices
Under Waiting for Approval, find the Discovered On date that matches the date\time you applied the zpl files. The IP address will be something like 192.168.10.xx
Check that printer and select approve
Select top left hamburger menu >> Devices
Find the printer that was just approved and move it to the correct SITE group
For Sites Long Beach, 1135-Freemont, 1078-Kent, 1080-Denver, 1214-Buford, 1079-Grand Prairie
Remove sticker covering USB port
Connect the printer to a laptop via USB
Connect a working ethernet cable for internet connectivity
Connect power and turn on the printer
Open Zebra Setup Utilities and select the appropriate printer
Select Open Printer Tools >> Action >> Send file
Download files here
Send Zebra_MQTT_config.ZPL to the printer and wait for it to restart
For ZD421 printers, send ZD421_WIFI_SC_BSD.zpl to the printer and wait for it to restart
Login to SOTI Connect - https://scp001327.soticonnect.cloud/Connect/#/login
Username - sst-staging
Password - Officedepot1234
Select top left hamburger menu >> New Devices
Under Waiting for Approval, find the Discovered On date that matches the date\time you applied the zpl files. The IP address will be something like 192.168.10.xx
Check that printer and select approve
Select top left hamburger menu >> Devices
Find the printer that was just approved and move it to the correct SITE group
Follow the steps per device QA
Login into Office Depot SOTI Connect and select SITE group
Select printer and seach for ssid to ensure that displays as "SCaas_TT"