IMPORTANT NOTE
There are two primary use cases for staging devices: Manufacturing and Distribution. The correct use case determines the specific staging steps and the required device configuration.
Follow these steps to determine the use case for a Sonny's RMA:
When an RMA is opened, find the device's site location in the REX system. (Refer to the image below for guidance).
Compare that location to the Manufacturing and Distribution site lists provided below.
Once the use case is identified, select the corresponding staging sop to begin.
Example below