Once devices are received, begin scanning into the work order the serial number
Access the appropriate work order
Scan in each ID in the Roll Out Details Tab
***NOTE - prior or during OS load, charge the device at least to 50%***
Turn on unit
On Hi There! screen, scan the StageNow barcodes to kick off OS upgrade
Unit will restart
Open StageNow, scan factory reset barcode
Log into Zero Touch using the following login information below:
User name: zt.admin@sstid.com
Password: Mdm4Life@
Select Devices on the left side
Select + Add device on top right corner
Enter customer name and select Office Depot - Supply Chain | 1298487371
Select Serial Number
Select zebra technologies for Manufacture & et40 for Model
Copy paste or scan the serial(s) to register (separate each serial with a new line, space, colon, or comma)
Select Add > # device added will appear > select Done
Navigate to the customer portal: https://enterprise.google.com/android/zero-touch/customers/1298487371/configurations
Update the device configuration for each device.
select Devices on the left
Search the serial number
Select Edit
Select configuration name OD_RPC-ODNet_AE_WorkManaged
Select Save
You can now begin staging the device.
On Hi There screen, select Start
Connect to SST Guest Access
Accept prompts for Zero Touch Enrollment
This device belongs to your organization will appear > Select next
Getting ready for work setup... will appear for up to 30 seconds
Let's set up your work device will appear > Select Accept & continue
This device isn't private will appear > Select Next
Scroll up on Google Services > Select Accept
MobiControl will come up and begin enrollment > Select RETRY if needed
Tap Google Play Account acknowledgment from the agent
Tap agent requested pending actions:
Give Modify System Settings permission > Select SOTI MobiControl > Switch toggle ON for Allow modifying system settings
back twice
Give Notification Access permission > Select SOTI MobiControl > Switch toggle ON for Allow notification access > Select Allow
back twice
Enable App permissions Manually if Missed- Navigate Android Settings > App & notifications > Advanced > Special app access
MobiControl will begin staging
Login to OD SOTI MobiControl
Navigate to the \\My Company\US - RPC New enrolled units will appear online
Select Device and move to the appropriate site Tablets group
Example: for an order for 2920 - Buford GA > drag and drop device into: \\My Company\US - RPC\2920 - Buford GA
Select each staged device in the device group > send action Rename > name the first device {4 digit site#}-RPC-{next available number example 00021}-ET40-AE > and select Rename.
Select each device and confirm:
Device Details Tab - OEM Version = 13-36-23.00-TG-U00-STD-GSE-04
Configuration Tab - All Profiles status = Installed
Enter Admin mode
Navigate Android Settings > App & notifications > Advanced > Special app access
Give Modify System Settings permission > Select SOTI MobiControl > confirm Allowed
Give Notification Access permission > Select SOTI MobiControl > confirm Allow
Navigate Android Settings > Network and Internet > WiFi > Saved Networks > confirm 1 network are saved: WIFI_SC_BSD
If missing, navigate to Configurations in SOTI Device Details
Revoke Profile: US-OD WIFI - AE Work Managed - ET
Check-In unit
Install Profile: US-OD WIFI - AE Work Managed - ET
Confirm Installed and check saved networks to confirm
Open DataWedge and confirm all 10 profiles ending in Korber are available
If missing, navigate to Configurations in SOTI Device Details
Revoke Profile: Datawedge Configuration v5 - AE Work Managed - A13
Check-In unit
Install Profile: Datawedge Configuration v5 - AE Work Managed - A13
Confirm Installed and check Datawedge app profiles
Open Google PlayConfirm all apps are Installed
If not installed, select the app and press Install
Send script to Enter User Mode.
Send script Reset Passcode > Enter 4 digit SITE# for New Passcode > Select RESET PASSCODE
Device locks > Swipe screen > enter passcode > confirm device unlocks
Power down device
Tools Needed
Use the images below as a reference for these steps.
Insert the case on the tablet.
Insert the velcro strap into the foam pad.
Center the foam pad
Pass the combined velcro strap and foam pad through the opening located at the corner of the tablet case.
Fasten the velcro ends to the strap. Tighten for a secure fit.
Case Installed
Velcro Passthrough Foam Pad
Velcro Centered
Velcro/Foam Pad Passthrough Tablet Case
Velcro/Foam Pad Secured
The build is complete
Follow the steps per device QA
Login into Office Depot SOTI and select SITE group
Confirm Case & hand strap installed
Power on a unit
Swipe to unlock with 4 digit SITE# passcode
If passcode is missing: Send script Reset Passcode > Enter 4 digit SITE# for New Passcode > Select RESET PASSCODE
Confirm Check-In
Select Configurations and confirm all profiles are installed
Send script to Enter Admin Mode
Navigate Android Settings > App & notifications > Advanced > Special app access
Give Modify System Settings permission > Select SOTI MobiControl > confirm Allowed
Give Notification Access permission > Select SOTI MobiControl > confirm Allow
Navigate Android Settings > Network and Internet > WiFi > Saved Networks > confirm 1 network are saved: WIFI_SC_BSD
If missing, navigate to Configurations in SOTI Device Details
Revoke Profile: US-OD WIFI - AE Work Managed - ET
Check-In unit
Install Profile: US-OD WIFI - AE Work Managed - ET
Confirm Installed and check saved networks to confirm
Open DataWedge and confirm all 10 profiles ending in Korber are available
If missing, navigate to Configurations in SOTI Device Details
Revoke Profile: Datawedge Configuration v5 - AE Work Managed - A13
Check-In unit
Install Profile: Datawedge Configuration v5 - AE Work Managed - A13
Confirm Installed and check Datawedge app profiles
Open Google Play Confirm all apps are Installed
If not installed, select the app and press Install
Send script to Enter User Mode.
Power down device