OD - SC - ET40 - WFM TIMECLOCKS

ET40 - Staging Process

Work Order Roll Out Details

Once devices are received, begin scanning into the work order the serial number

Access the appropriate work order
Scan in each ID in the Roll Out Details Tab

Load Approved OS - Android 13 Build: 13-33-14.00-TG-U00-STD-GSE-04

***NOTE - prior or during OS load, charge the device at least to 50%***

Turn on unit
On Hi There! screen, scan the StageNow barcodes to kick off OS upgrade
Unit will restart
Open StageNow, scan factory reset barcode

A13-OSUpgrade-13.33.14.pdf

MX13.1_FactoryReset.pdf

Zero Touch Enrollment

Log into Zero Touch using the following login information below:
- User name: zt.admin@sstid.com
- Password: Mdm4Life@
Select Devices on the left side
Select + Add device on top right corner
Enter customer name and select Office Depot - Supply Chain | 1298487371
Select Serial Number
Select zebra technologies for Manufacture & et40 for Model
Copy paste or scan the serial(s) to register (separate each serial with a new line, space, colon, or comma)
Select Add > # device added will appear > select Done
Navigate to the customer portal: https://enterprise.google.com/android/zero-touch/customers/1298487371/configurations
Update the device configuration for each device.
- select Devices on the left
- Search the serial number
- Select Edit
- Select configuration name OD_WFM-TimeClock_AE_WorkManaged
- Select Save
You can now begin staging the device.

Staging - SOTI Enrollment

On Hi There screen, select Start
Connect to SST Guest Access
Accept prompts for Zero Touch Enrollment
- This device belongs to your organization will appear > Select next
- Getting ready for work setup... will appear for up to 30 seconds
- Let's set up your work device will appear > Select Accept & continue
- This device isn't private will appear > Select Next
- Scroll up on Google Services > Select Accept
- MobiControl will come up and begin enrollment > Select RETRY if needed
- Tap Google Play Account acknowledgment from the agent
- Tap agent requested pending actions:
  1. Give Modify System Settings permission > Select SOTI MobiControl > Switch toggle ON for Allow modifying system settings
  2. back twice
  3. Give Notification Access permission > Select SOTI MobiControl > Switch toggle ON for Allow notification access > Select Allow
  4. back twice
    - Enable App permissions Manually if Missed- Navigate Android Settings > App & notifications > Advanced > Special app access
MobiControl will begin staging
Login to OD SOTI MobiControl
Navigate to the \\My Company\US Time Clocks - WFM\ New enrolled units will appear online
Select Device and move to the appropriate site Tablets group
- Example: for an order for 5910 Newville > drag and drop device into: \\My Company\US Time Clocks - WFM\5910-3010-3082 - Newville
Select each staged device in the device group > send action Rename > name the first device {4 digit site#}-WFM-{next available number example 00021}-ET40-AE > and select Rename.
Select each device and confirm:
- Device Details Tab - OEM Version = 13-33-14.00-TG-U00-STD-GSE-04
- Configuration Tab - All Profiles status = Installed
Enter Admin mode
Navigate Android Settings > App & notifications > Advanced > Special app access
- Give Modify System Settings permission > Select SOTI MobiControl > confirm Allowed
- Give Notification Access permission > Select SOTI MobiControl > confirm Allow
Navigate Android Settings > Network and Internet > WiFi > Saved Networks > confirm 2 networks are saved: WIFI_SC_BSD
- If missing, navigate to Configurations in SOTI Device Details
- Revoke Profile: US-OD WIFI - AE Work Managed - ET
- Check-In unit
- Install Profile: US-OD WIFI - AE Work Managed - ET
- Confirm Installed and check saved networks to confirm
Navigate Android Settings > Network and Internet > Ethernet confirm switched Off
- If On, force package reinstalltion of DisableEthernet_mx13.1 package from A13 - WFM - Base Build - US ONLY - AE Work Managed build.
Open DataWedge and confirm all 10 profiles ending in Korber are available
- If missing, navigate to Configurations in SOTI Device Details
- Revoke Profile: Datawedge Configuration - WFM - AE Work Managed - A13
- Check-In unit
- Install Profile: Datawedge Configuration - WFM - AE Work Managed - A13
- Confirm Installed and check Datawedge app profiles
Open Google PlayConfirm all apps are Installed
- If not installed, select the app and press Install
Send script to Enter User Mode.
Open each site link and confirm the web page loads > tap into the enter badge field > confirm the number keypad comes up.
- If missing, navigate to Configurations in SOTI Device Details
- Revoke Profile: A13 - WFM - Set NumKB
- Check-In unit
- Install Profile: A13 - WFM - Set NumKB
- Confirm number keyboard comes up.
Confirm the tablet is locked to portrait mode with the scan engine pointing down and turn the screen to confirm it does not auto-rotate
- If rotating, force package reinstallation of Enable Portrait Mode package from A13 - WFM - Base Build - US ONLY - AE Work Managed build.
- Confirm auto-rotate off and locked portrait mode.
Power down device

EZ Dock Mount Build

Installing the EZ Dock Mount (Part Number 185-01109)

This guide will help you install the EZ Dock Mount onto your tablet. Please refer to the picture provided for visual guidance.

Prepare the EZ Dock
1. - Before attaching to the tablet, locate the USB-C connector coming from the EZ Dock Mount.
  - Gently unroll the USB-C connector from the mount.
  - Push the USB-C connector into the guiding grooves on the inside of the EZ Dock Mount (reference the "EZ Dock (Inside)" picture.

Important: The USB-C connector should be positioned on the shorter side of the EZ Dock Mount (shown in "EZ Dock (Outside)" picture).

Locate the Notch on the Tablet
1. - Turn your tablet around so you're looking at the back.
  - At the bottom, in the middle, you'll see a small slot. This is the notch (circled in red in the "EZ Dock (Full Install)" picture) where the mount will attach.
Align the Mount
1. - Look at the EZ Dock Mount. You'll notice the circular opening on the mount is slightly off-center.
  - Position the mount so that the shorter distance between the circular opening and the edge of the mount is facing the same direction as the scanner on your tablet (the larger circle on the left in the "EZ Dock (Full Install)" picture).

Important: The EZ Dock Mount should be positioned above the notch, with the bottom edge of the mount's circular opening aligned with the top edge of the notch. Make sure it's centered.

Attach the Mount
1. - Remove the adhesive strips from the back of the EZ dock carefully
  - Gently press the mount onto the tablet until it is firmly in place.
Connect the USB-C Cable
1. - Now that the mount is secure, find the USB-Type C port on your tablet.
  - Insert the USB-C connector (which you prepped earlier) into the USB-C port on your tablet.
Remove the side screws from the EZ Dock Mount (the two small circles located at the top and bottom in the "EZ Dock (Outside)" picture)

Installation is complete. The result should look like the "EZ Dock (Full Install)" picture

EZ Dock (Inside)

EZ Dock (Outside)

EZ Dock (Full Install)

QA

Follow the steps per device QA

Login into Office Depot SOTI and select SITE group
Power on a unit
Confirm Check-In
Select Configurations and confirm all profiles are installed
Send script to Enter Admin Mode
Navigate Android Settings > App & notifications > Advanced > Special app access
- Give Modify System Settings permission > Select SOTI MobiControl > confirm Allowed
- Give Notification Access permission > Select SOTI MobiControl > confirm Allow
Navigate Android Settings > Network and Internet > WiFi > Saved Networks > confirm 2 networks are saved: WIFI_SC_BSD
- If missing, navigate to Configurations in SOTI Device Details
- Revoke Profile: US-OD WIFI - AE Work Managed - ET
- Check-In unit
- Install Profile: US-OD WIFI - AE Work Managed - ET
- Confirm Installed and check saved networks to confirm
Navigate Android Settings > Network and Internet > Ethernet confirm switched Off
- If On, force package reinstalltion of DisableEthernet_mx13.1 package from A13 - WFM - Base Build - US ONLY - AE Work Managed build.
Open DataWedge and confirm all 10 profiles ending in Korber are available
- If missing, navigate to Configurations in SOTI Device Details
- Revoke Profile: Datawedge Configuration - WFM - AE Work Managed - A13
- Check-In unit
- Install Profile: Datawedge Configuration - WFM - AE Work Managed - A13
- Confirm Installed and check Datawedge app profiles
Open Google PlayConfirm all apps are Installed
- If not installed, select the app and press Install
Send script to Enter User Mode.
Open each site link and confirm the web page loads > tap into the enter badge field > confirm the number keypad comes up.
- If missing, navigate to Configurations in SOTI Device Details
- Revoke Profile: A13 - WFM - Set NumKB
- Check-In unit
- Install Profile: A13 - WFM - Set NumKB
- Confirm number keyboard comes up.
Confirm the tablet is locked to portrait mode with the scan engine pointing down and turn the screen to confirm it does not auto-rotate
- If rotating, force package reinstallation of Enable Portrait Mode package from A13 - WFM - Base Build - US ONLY - AE Work Managed build.
- Confirm auto-rotate off and locked portrait mode.
Power down device

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