Macys - WT6400
China Grove MAWM - CICO 

Load Approved OS - 13-26-13.00-TG-U00-STD-NEM-04

1. Setup cradles to charge device with battery and single batteries. Upgrade will be dependent on charged batteries and will resume upgrade on cradle.

2. Confirm OS build number:

   • Press and hold power key > select restart

   • Press and hold P1 > release when Android Recovery Screen comes up

   • Confirm build number to determine if running an Upgrade or Downgrade

   • Press power key to reboot system now

3. On the Hi There! screen, press the yellow barcode scanner and use the camera to scan the StageNow barcode to load Android 13 build 13.26.13-U00

   • Upgrade barcode: A13-13.26.13-U00-Upgrade.pdf 

   • Downgrade barcode: A13-13.26.13-U00-Downgrade.pdf

4. Device will reboot. 

5. Navigate to Settings > About Phone > Confirm build number = 13-26-13.00-TG-U00-STD-NEM-04

6. Open StageNow > Scan Factory Reset Barcode

7. Continue to Staging

Staging

Follow customer provided image staging instructions:

Asset Tag Placement

Create & Email Macy's Asset Tag Spreadsheet

1. Open the base template: Macy's Asset Tag Base Template

2. Select File > Make a copy > Update Name to SO#####-MacysInc-SITENAME example: SO116075-MacysInc-ChinaGrove

3. Enter in details 

   • Shipped from: SST

   • Site Name: Location this order is for ex: China Grove

   • PO_NO: available from Zendesk left side panel details

   • Part_Number: sku for device

   • Model Name: model name for sku example WT6400, RS2100, WT 5 Slot Cradle, RS2100 Cradle

   • Manufacturer: Zebra Technologies

   • Serial_Number

   • MST_Tag_Number: Asset TagTracking number: provided by Customer Service

4. Select File > Download > .csv

5. Create an email and send

   • EMAIL SUBJECT: Macys Asset Tag List - SO116075 - China Grove

   • To: jordan.allen@macys.com

   • CC: ryan.ely@sstid.com, solutionsengineering@sstid.com

   • Body:
     Hi Jordan,
     Please see the attached spreadsheet with the asset details of the gear ordered for Macy's - China Grove.
     Thank you,

   • ATTACHMENT: SO116075-MacysInc-ChinaGrove.csv

QA

1. Confirm OS Build = 13-26-13.00-TG-U00-STD-NEM-04

2. Confirm products and profiles in the Hub:

   • Profiles

     • Chrome Browser Settings - Disable PW

     • MAWM Launcher Including Staging + Offline Mode ZEBRA

     • MST Enterprise CA 01 – Cert

     • MST Root CA

     • MtechWiFi

     • SHA256 – Credentials

     • Zscaler Root Cert

   • Products

     • Datawedge.db

     • MX14.1_DWImport.xml

     • Omnissa Zebra MX Service - 6.4.0.33

     • PROD Zebra WM Mobile connectivityConfig.json

     • scannerConfig.json Zebra

     • WM Mobile 252.2212.0.0

     • WT5400 - AllMacysDeviceSettings_MX14.1.xml v2

3. Press home > confirm Offline Mode > Confirm Apps

   • WM Mobile

   • Transportation User

   • Hub Folder: Hub and App Catalog

4. Select Settings Gear > Log Out > Confirm – Ok > You will now see the Login Screen. 

5. Power off the device

6. Post shipping - Confirm Asset List emailed.