12/13/24 - Page Created - BP
9/25/26 - SOP Formatting changes - BP
9/26/26 - ET40 OS Newly Approved Base Build: 13-42-03.00-TG-U00-H04 barcode add - BP
**Process uses files found on shared drive at Technical Services\Customer Files\Disney\DCL - Disney Cruise Lines\Staging and Kitting Services\ET45**
Tablet (Tools Needed)
Important: While the items listed above are typically required for work orders related to this model, there may be exceptions. Please review the "Work Details" section in the work order excel sheet (Section 2) for the specific Work Order to confirm the necessary items.
Perform a power up inspection of the devices. Verify that the device loads to setup screen and touch screen is working.
Power off the device, remove the tablet backing and then remove the battery from the tablet
Asset tag the device.
Use the "ET45 Asset Location" file. This will show where to put the asset tag.
Record the serial numbers and corresponding asset tag numbers in the work order.
Use the "Device Capture Example" file. This will show you what the results should look like in the work order.
While keeping the tablet backing off, install the case for the device.
Use the "ET45 Case Install Guide" file. This will walk through how to install the case.
Install the expansion back on the device.
Use the "ET45 Expansion Back Install Guide" file. This will walk through how to install the expansion back.
Enroll the device using Google Zero-Touch Enrollment.
If needed, use the "ET45 ZeroTouch Enrollment Template" file. This will help setup the enrollment for the devices.
Use the "ET45 ZeroTouch Enrollment Guide" file. This will guide you through the enrollment process.
When physical preparation is complete. The results should look like the Tablet picture below.
If the device is on Android 11. Use the staging barcode below
If the device is on Android 13 but below approved Base Build 13-42-03.00-TG-U00-H04. Use the staging barcodes below
If the device is on Android 13 above the approved build or if the unit is on Android 14.
In Android 13, simply scan the barcode below.
In Android 14, the Google Wizard cannot be skipped. To proceed through Google Setup Wizard, click "Start" > On Wi-Fi screen, select "Set up offline" > Set Date only to the correct date > Click "Skip Pin" on the pin screen. (DO NOT SET A PIN) > Tap "More" and click "Accept" to accept all Google Services. Once in OS, Launch StageNow and use the staging barcode below.
If the device is not on the "Hi There" screen after reaching the target OS. Please scan the Factory Reset barcode before continuing to the "Step 3: Staging" section.
Factory Reset
Proceed to the "Step 3: Staging" section.
After the reboot, select the blue Start button on the “Hi There” welcome screen.
Connect to appropriate Staging Network (Ex: SST Guest Access / SSTStaging)
The device will reach out to Google and transition between multiple pages.
Select Next on This device belongs to your organization page.
Select Accept & continue on the Let’s set up your device page. Note: Following steps may not always occur in the order listed.
Click Next on This device isn’t private page.
If the device transitions to Disney's Terms and Conditions page, Click ACCEPT.
The device will progress through several AirWatch and Google configuration screens as it proceeds through setup.
Google Services screen: Leave all settings turned ON, scroll to the bottom of the page and click ACCEPT.
Click GO TO SETTINGS button when prompted to enable All File Access for Hub
On All File Access page, enable “Allow access to manage all files”.
Click BACK to return to setup.
The device will boot into the OS and begin to remove apps from the home screen.
Allow the device to sit at the OS screen for 2 minutes to allow the removal of apps.
Hold power button and power off unit.
Staging is complete.
Staging as of 12/12/24 (Allison) - If the Hub is installed and most of the apps are hidden like Chrome, that’s all we need. You can shut it off and pack it.