Rank + Rally - TC52AX

• Levy - Tampa Bay - Rays and Rowdies

• Crypto.com - LA - Lakers Sparks & Kings

• Columbus - Crew

• Austin - AFC

Load the micro SDCard with the approved full OS update and factory reset package.

1. Unbox device

2. Lift the access door.

3. Slide the microSD card holder to the unlock position.

4. Lift the microSD card holder.

5. Insert the microSD card into the card holder door ensuring that the card slides into the holding tabs on each side of the door.

6. Close the microSD card holder and lock into position.

7. Re-install the access door.

8. Insert the battery, bottom first, into the battery compartment in the back of the device.

9. Press the battery down until it snaps into place.

1. Insert TC52AX on RFD40 eConnex adapter and power on Device

   • Slide in TC52AX with exoskeleton top end first and press down from bottom end to snap in

2. Tap 8 times on the Hi there screen > Camera will open

3. Scan the QR code for enrollment with camera

4. This device belongs to your organization will appear > Select next

5. Getting ready for work setup... will appear for up to 30 seconds

6. Let's set up your work device will appear > Select Accept & continue

7. This device isn't private will appear > Select Next

8. Scroll up on Google Services > Select Accept

9. MobiControl will come up and begin enrollment > Select RETRY if needed

10. Tap Google Play Account acknowledgement from the agent

11. MobiControl will begin staging

12. On computer: open browser > click link to go to MobiControl and login

    • https://rankandrally.identity.soti.net/

    • user: tech@sstid.com

    • password: R@nkR@lly24

13. Select MobiControl-A0018586 application

14. Enrolled devices will fall in \\Rank + Rally\{SITE-NAME-GROUP} example: Tampa Bay Rays and Rowdies

15. Click on the matching device name > select RENAME button (top right pencil icon) 

16. The naming of the device when enrolled is set to %MODEL%-%AUTONUM%-%SERIALNUMBER% example: TC52AX-00001-24005524205202

    • Update the %AUTONUM% value to the next available sequential numbering > first enrolled unit as 00001, second 00002, etc

17. Select RENAME > press the refresh icon with the red dot > Device name will show updated in the web console

18. Select ESC X on right corner to close the device details

19. Select the CONFIGURATIONS tab > Confirm 4 Profiles Installed & Scroll down to confirm APP POLICIES assigned

20. On the device, the RANK + RALLY lockdown appears > Unloxk device with Lock PIN barcode

    • PIN Code: 2580

21. Press and Hold the triangle BACK button > Select Administrator > scan the exit password > Select OK

22. Press circle HOME

23. Swipe up > select Settings app

24. Select Network & internet > select Wi-Fi > scroll up select Saved Networks > confirm R+R SITE SSID is listed > press BACK three times

    • \\Rank + Rally\Tampa Bay Rays and Rowdies: SSID = POS_Wifi

    • \\Rank + Rally\LA - Lakers Sparks & Kings: SSID = [CURRENTLY NOT CONFIGURED - NONE]

    • \\Rank + Rally\Columbus - Crew: SSID = Stadium-Private

    • \\Rank + Rally\Austin - AFC: SSID = LVYP-VN

25. Select Apps & notifications > Select Advanced > select Special app access

26. Select Modify system settings > Select MobiControl > switch toggle ON > press back twice

27. Select Notification access > switch toggle ON for MobiControl > select ALLOW > press circle Home

28. Swipe up > open MobiControl agent app

29. Press and hold back button > select User Mode

30. Open the Play Store and confirm all apps installed / updated

31. Open the 123RFID App > connect RFD40 

    • Connection will complete

    • Set region to United States

    • Select Next

    • select Finish

32. Update the RFD40 firmware

    • Select hamburger menu 

    • Select Firmware Update from navigation

    • Select SELECT FIRMWARE

    • In the TC52AX folder scroll down and select the SAAFKS00-007-R00 file

    • Select UPDATE Firmware

    • After update completed, the reader will reconnect 

    • Set Region to United States

    • Select Finish

    • Select Firmware update again to confirm the version SAAFKS00-007-R00

33. Test RFID Reads

    • Select RFID middle option 

    • Press the top gun trigger to read tags

    • Select Recent apps button and swipe app up to close 123 RFID app

    • Remove device by pulling up bootom half and sliding unit out

34. Open i360pro to login and sync data then log out

    • Select Continue with retailcloud

    • Scan Username, password, and company based on site:

      1. TAMPA for Levy - Tampa Bay - Rays and Rowdies

      2. CRYPTO for Crypto.com - LA - Lakers Sparks & Kings

      3. AFC for Austin - AFC

      4. CREW FOR Columbus - Crew

    • Login

    • Select menu > Integrations > Select Sync ACC by site name 

    • Logout

35. On device lockdown > scroll up and confirm device rename appears

36. Power down device > remove battery 

37. Logout SOTI once completed with updating device names

1. Login to Rank + Rally

2. Access MobiControl

3. Select site group for the order

4. Search for staged device serials from work order

5. Confirm Device Details

   • OEM Version = 13-45-15.00-TG-U02-STD-HEL-04

6. Confirm Configuratuons Installed

7. QA Completed