Capstone - MC94 Freight Runner REX Staging

**Process use files found on shared drive at Technical Services\Customer Files\Capstone\TC27 - Freight Runner\GIC\MC9400**  

MC94 Freight Runner - REX Staging Process

Zero Touch Registration

1. Login to Zero Touch reseller portal. Link must be opened in "Incognito" mode.

   • • Email: zt.admin@sstid.com

     • Password: Mdm4Life@@

2. Select the "Devices" option 

3. Select + Add device on top right

4. Select Capstone Logistics | 1358780890 in customer name

5. Select Serial Number

6. Copy paste or scan the Serial Numbers to register (separate each serial with a new line, space, colon, or comma)

7. Select Add > # device added will appear > select Done

   • • All registered devices will receive the default configuration: SOTI-Zebra-Devices-Unassigned

Proceed to the "Load Approved OS" section.  

Load Approved OS

As of 8/5/25 - Approved OS: 13-26-13.00-TG-U00-STD-NEM-04 

1.  Power on device

2. On Hi there screen scan > StageNow barcodes: Android13_13.26.13_U00_Full_Update.pdf

3. After update completed > Confirm build number > Settings > About phone > Build Number = 13-26-13.00-TG-U00-STD-NEM-04

4. Open StageNow > scan barcode: MX13.1_FactoryReset.pdf

Proceed to the "Staging" section

Staging

Part 1: Initial Device Setup

1. At the "Hi There!" screen, tap Start.

2. Connect to the SST Guest Access Wi-Fi network.

   • • Troubleshooting: If you see a "no network connection" error, tap the Back button to return to the "Hi There!" screen and tap Start again.

3. On the "This device belongs to your organization" screen, tap Next.

4. Wait on the "Getting ready for work setup..." screen (this may take up to 30 seconds).

5. On the "Let's set up your work device" screen, tap Accept & continue.

6. On the "This device isn't private" screen, tap Next.

7. On the "Google Services" screen, scroll up and tap Accept.

8. The MobiControl enrollment screen will appear. If prompted, tap RETRY to ensure the connection is established.

9. Acknowledge the Google Play Account prompt from the agent. The device will now begin staging. At this point, switch to your computer for the next part.

Part 2: Assign Device in MobiControl Console

1. Log in to the SOTI MobiControl console with the following credentials:

   • URL: https://s097065.mobicontrolcloud.com/MobiControl?nosso=true

   • Username: sst-staging

   • Password: Sstid1234

2. In the folder tree, navigate to \\Zebra Devices\Unassigned Group. Your new device will appear here.

3. Drag and drop the new device from the Unassigned Group to the \\Zebra Devices\Capstone Freight Runner group.

4. When prompted, select Move to confirm the action.

Part 3: Final Device Permissions

After the device is moved in the console, it will ask for additional permissions.

1. On the "Please give Write Settings permission" screen, turn ON the toggle for Allow modifying system settings.

2. Tap the Back button.

3. On the "Please give Notification Access permission" screen, tap SOTI MobiControl.

4. Turn ON the toggle for Allow notification access and tap Allow in the pop-up window.

5. Tap the Back button twice to return to the main screen.

Part 4: Final Verification & Shutdown

1. Verify Lockdown: The device screen should now be locked down, showing only two apps:

   • Freight Runner

   • Settings

2. Power Down: Power off the device and remove the battery.

3. Log Out: On your computer, log out of the SOTI MobiControl console.

Staging is complete. Proceed to the RMA Fulfillment Process

QA Steps

1. Power on device

2. Login to Capstone MobiControl

   • https://s097065.mobicontrolcloud.com/MobiControl/WebConsole/

   • sst-staging

   • Sstid1234

3. Select \\Zebra Devices\Capstone Freight Runner group

4. Search for staged device serials from work order

5. Confirm Configurations Installed

   • Reprocess any failed packages / profiles

6. Bulk select staged units and send action Enter Admin Mode

7. Confirm settings

   • Confirm WiFi SSID ADUSA_Guest is saved - Navigate Android Settings > Network & Internet > Wi-Fi > scroll down select Saved Networks

   • Navigate Android Settings > App & notifications > Advanced > Special app access 

     1. Give Modify System Settings permission > Select SOTI MobiControl > confirm Allowed

     2. Give Device & app notifications permission > Select SOTI MobiControl > confirm Allow

8. Open DataWedge and confirm Profile(0) is the only available profile (note: eSIM profile appears after the first restart which is recovered by default - this is fine)

9. Bulk select staged units and send action Enter User Mode

10. Power off device and logout of SOTI

QA Completed