Once devices are received, begin scanning into the work order the serial number
Access the appropriate work order
Scan in each ID in the Roll Out Details Tab
Protective Boot
Strap
Micro SDCards
NOTE: Office Depot requires Micro SDCards to be added to the TC53e. Newly ordered or retrieved from REX accessory inventory. Request 1 for each device. Files to be copied:
Approved OS BSP: 13-15-17.00-TG-U04 (File Name: NE_FULL_UPDATE_13-15-17.00-TG-U04-STD-NEM-04.zip)
Factory Reset Package (File Name: NE_FR_T_V3.zip)
Turn on unit and scan the StageNow barcode - A13-FullUpdate-13.15.17_U04
Device will connect to WiFi and begin OS Upgrade
Unit will restart
Confirm in Settings > About Phone > Build number = 13-15-17.00-TG-U04-STD-NEM-04
Open StageNow and scan the MX13.1_FactoryReset barcode
Unit will restart
Power down device
Log into Zero Touch using the following login information below:
User name: zt.admin@sstid.com
Password: Mdm4Life@
Select Devices on the left side
Select + Add device on top right corner
Enter customer name and select Office Depot - Retail | 1521265367
Select Wi-Fi only
Copy paste or scan the serial(s) to register (separate each serial with a new line, space, colon, or comma)
Select Add > # device added will appear > select Done
Follow the steps per device QA
Confirm serials are registered in Zero Touch
Confirm devices are on build number 13-15-17.00-TG-U04-STD-NEM-04
Confirm microSD card installed
Confirm protective boot and strap installed