Adhesive Strips:
Office Depot have ordered spare adhesive strips for the EZBack tablet mounts. The REX team will be responsible for monitoring the inventory of these strips with a minimum quantity of 16 strips on hand at all times. Paul Siebenlist with Office Depot will be the contact when these run low. Office Depot Account Team should be copied on email.
Email Template
Subject: REX: Minimum Re-order Threshold Met
Paul,
This email is to inform you of a minimum re-order threshold that has been met within the current REX Sparepool Stock.
Use Case: ET40 - Timeclock Adhesive
Minimum Re-order Threshold: 16 strips
Please expect a quote from your Account Team for replenishment.
Mounting Backs:
Defective mounting backs will returned attached to the ET40 tablet, due to the sites' inability to remove properly. Mounting backs will be reattached to tablet once returned from repair. In the event that a mounting back is returned physically damaged, Paul Siebenlist should be made aware via email with SST Account Team (Ivan & Emmanuel) copied.
Email Template
Subject: REX: Damaged ET40 TimeClock Mounting Hardware
Paul,
We have received a damaged mounting back on one of the ET40 TimeClock device returns. This will need to be replaced.
(Include RMA number, location, and user name reporting RMA)
Please expect a quote from your Account Team for replacement.