ET40 Staging - Retail

12/9/2022 Hanes ET40 Staging SOP v1.0

02/07/2023 - Rev. History added - Kyle Stanford

The ET40 staging does not require OS load currently. The image is built on the Android 11 OEM build 11-13-14.00-RG-U00-STD-GSE-04.

Staging will consist of rugged boot installation and SOTI Enrollment.

Google Usage & diagnostics is confirmed as OFF by default using the QR Enrollment.

SOTI QR Enrollment

Power on tablet
Scan Bypass GMS barcode on Hi There! to open StageNow application.
When StageNow opens, scan barcodes 1 - 4 on Hanes_Retail_DO-WM_SOTI_Enrollment_ET40 profile sheets.
SOTI will come up and begin enrolling
1. If Enrollment Fails, press RETRY
2. NOTE: The following steps 5 – 8 may appear in a different order than listed here. Do not proceed with Step 9 until 5 – 8 are complete.
When Pending Actions screen appears,
1. Tap Google Play Account for acknowledgement
2. Tap Please Give Write Settings permission
3. Note: There will be another chance to set these if the screen moves on too quickly.
When Modify system settings screen appears:
1. Switch ON Allow modifying system settings
2. Press the back arrow in the top left corner
On the Pending Actions screen,
1. Tap Please give Notification Access permission
2. Select MobiControl from the list
3. Switch ON Allow notification access > Select ALLOW
4. Press the back arrow in the left corner twice
NOTE: AnyConnect may appear on foreground - Select OK then press back to return to the previous screen
At this point, the device screen will be displaying the MobiControl Agent. If the agent has already closed, and the device is on the home screen > swipe up and select MobiControl from apps list
1. Select Device Configuration
2. Tap PROFILES
3. Select Retail - ET4X - LOCKDOWN
4. Press Install
After completion, the device will display the lockdown, showing three app icons. If viewing in landscape mode, scroll to the bottom of the lockdown to view the device name to follow next steps.

Staging Completion

On your computer, login to Hanes SOTI instance:
1. https://s015929.mobicontrolcloud.com/MobiControl/WebConsole/
2. username: sst
3. password: Sstid3325
Go to \\Hanesbrands Retail\Store Devices\ parent group
1. Find and select the device name
2. Select the Configurations tab
3. Confirm all profiles listed have an Installed status
  1. If something has a status of failed, pending, or partially installed, click the three dots to the left of the profile and Force Reprocess or Revoke/Install the profile
On Device - Exit Lockdown
1. Press and hold the back button
2. Select Administrator
3. Enter password symbol press OK
4. Select PROFILES to confirm all profiles Installed
If lockdown comes back up automatically, follow step 3 to exit lockdown.
Confirm Hanes WiFi: Secure_Net is installed
1. Press O
2. Swipe up and tap Settings
3. Select Network & Internet
4. Select WiFi
5. Scroll down and select Saved Networks
6. Confirm Secure_Net is saved for Hanes WiFi connection
7. Press back three times
8. NOTE: If Secure_Net is missing, repeat Step 2 above (on computer), expand "Retail WiFi" configuration, and Force Reprocess "WiFi - Secure_Net" configuration.
Select Display > Advanced > Confirm Screen timeout set to After 5 minutes of inactivity
1. Press O to exit to home screen
Confirm MGPA approved apps installed
1. Swipe up and open Google Play Store
2. Confirm three apps installed
  1. Aptos
  2. UKG
  3. Zebra OEMConfig
  4. NOTE: If any of these three apps are missing, open MobiControl and press the three white lines in the top right to open the menu. Select App Catalog and install any of the apps that are missing.
3. Press O to Exit
Swipe up and open DataWedge from the apps list
Confirm the two following profiles exist:
1. Aptos
2. Surf
3. NOTE: If either of these are missing, repeat Step 2 above (on computer), expand "Retail - ET4X- DataWedge-Config" in the Configuration tab, and Force Reprocess "Retail ET4X DW Config".
Press back
Open MobiControl agent
Press and hold back button
Select User Mode
Staging is complete

Exit Lockdown
1. by pressing and holding the back button
2. Select Administrator
3. Enter password symbol press OK
4. Select PROFILES to confirm all profiles Installed
If lockdown comes back up automatically, follow step 1 to exit lockdown.
Confirm Hanes WiFi Secure_Net is installed
1. Press O
2. Swipe up and tap Settings
3. Select Network & Internet
4. Select WiFi
5. Scroll down and select Saved Networks
6. Confirm Secure_Net is saved for Hanes WiFi connection
Press back 3 times
Select Display > Advanced > Confirm Screen timeout set to After 5 minutes of inactivity
Confirm MGPA approved apps installed
1. Press O
2. Swipe up and open Google Play Store
3. Confirm 3 apps installed
  1. Aptos
  2. UKG
  3. Zebra OEMConfig
Press O
Swipe up and open DataWedge
Confirm the two following profiles exist:
1. Aptos
2. Surf
3. NOTE: If either of these are missing, the unit has failed QA. Hand the device to a tech to repeat Step 10.3 in "Staging Completion" section.
Press back
Open MobiControl agent
Press and hold back button
Select User Mode
QA Complete

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ET40 Staging - Retail

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