Device OS Upgrade Process
On Hi There! screen, scan the ByPass GMS Setup Wizard barcode below.
Scan ConnectSSTStaging barcode below.
Once wireless connectivity has been established, scan the A11-FullUpdate-11.25.02.U00 barcode below.
If needed - On the Hi There! screen, scan the ByPass GMS Setup Wizard barcode.
If needed - Scan the ConnectSSTStaging barcode.
Confirm wireless connectivity is established and then scan the A11-FullUpdate-13.14.21.U03 barcode.
Zero-Touch Enrollment Process
After finishing the Firmware Staging Process the device must be enrolled in the ZeroTouch Portal.
Access the ZT Admin Reseller Portal in Chrome Browser.
To open, navigate to https://enterprise.google.com/android/zero-touch/resellers/
Sign in using "zt.admin@sstid.com" account. Select Next
Enter password: "mdm4life". Select Next
Select Yes I’m in for Sync
A new Chrome Window will open. Select Zero-Touch Reseller bookmark
Select Devices on the left
Select + Add device on the right
Under Quick Upload
Select Disney - Parks and Resorts for Add devices to
Select Wi-Fi only
Select zebra technologies as the Manufacturer
Select TC73 as the Model
Scan each serial number in the Serials numbers box
Select add and done.
Device is ready for REX Spare Pool
Device Staging Process
Access the customer portal to assign configuration
In Zero-Touch Portal, under the Search for devices box click the link to visit the old portal
Select Disney – Parks and Resorts in the top left dropdown
Select Devices
Enter serial numbers in search field
Select Serial Number in Choose an identifier dropdown
Ensure devices are either WDW or DLR to select correct profile
Options are WDW Global WMS TC73 – Prod or DLR Global WMS TC73 – Prod
Assign replacement serial in RMA in REX
AirWatch Enrollment Steps:
Turn on the unit that has been pre-registered in Zero Touch. Click Start on the “Hi There” screen.
Connect the unit to the open SST Guest Access network and the unit will check for updates once connected.
At the “Set up your device” screen, select ACCEPT & CONTINUE. The unit will begin setting up the work device.
When prompted with the “Google Services” selection screen, scroll to the bottom and press ACCEPT.
When prompted, Click GO TO SETTINGS to allow Hub access to manage all files. Enable Allow access to manage all files and click Back arrow.
NOTE: While allowing access to files, a "Send app for security check?" popup may appear multiple times throughout the process. If this occurs, select Don't send.
HUB Configuration Verification:
Navigate to Hub > This Device > Profiles and confirm that all profiles are visible:
Android Default Settings
AndroidAgentSettings/V_18
DLR Global WMS - Passcode
DLR Global WMS Launcher - TC73
SharedDeviceSettings
Android App Catalog Settings
WLAN-TWDC With SCEP SHA2 OS 13
DLR Global WMS - Restrictions
DLR Global WMS Chrome Settings
Navigate to Hub > This Device > Products and confirm that all products have successfully completed:
Zebra - Disable MAC Randomization
EKB DW Config
EKB Enable Default IME - Custom KB
EKB - Enterprise Keyboard Install
Navigate to Hub > This Device > Managed Apps and confirm that all apps are visible:
Launcher
BY WMS
Device Central
Velocity
Enterprise Keyboard
Navigate to Hub > This Device > Files and Actions and confirm that all files and actions are visible:
Zebra - Disable MAC Randomization
DW Config Auto Import
EKB Set Default IME
EMB Custom Layout - TC
EMB Copy Custom Layout to Android Data - TC
Device PIN #: 001955
Device Admin Password: 4556