EC5X

**Process uses files found on shared drive at Technical Services\Customer Files\Disney\DCL - Disney Cruise Lines\Staging and Kitting Services\EC5X**

Steps to Setup Zebra EC5X Mobile Devices for models (EC500K-01B132-NA / EC55AK-11B132-NA)

NOTE: You’ll need these accessories to complete the process: SG-EC5X-BOOT1-01 (Case) & SG-EC5X-HSTRP1-01 (Hand strap)

Step 1: Preparation

• Perform a power up inspection of the devices. Verify that the device loads to setup screen and touch screen is working.

• Asset tag the device.

  • Use the "EC5X Asset Location" file. This will show where to put the asset tag. 

•  Install the case and hand strap on the device.

  • Use the "EC5X Final Result" file. This will show how the device should look when completed.

•  Record the serial numbers and corresponding asset tag numbers in the work order.

  • Use the "Device Capture Example" file. This will show what the results should look like in the work order.

• Enroll the device using Google Zero-Touch Enrollment.

  • If needed, use the "EC5X ZeroTouch Enrollment Template" file. This will help setup the enrollment for the devices.

  • Use the "EC5X ZeroTouch Enrollment Guide" file. This is a guide for the enrollment process.

Step 2: OS load - Android 11 Approved Base Build 11-42-18.00-RG-U01

• With the EC5X powered off, press and hold the left PTT button and press and release the power button. Hold the PTT button until presented with the Android Recovery menu. 

• Using the volume keys to navigate the list, highlight “Apply upgrade from SD card” and press the power button once to select. Then select the “HE_FULL_UPDATE_11-42-18.00-RG-U01-STD-HEL-04.zip” package.

• Once the device has been upgraded, select “Power off” from the boot menu. 

• Repeat the first step Step 1 to go to Android Recovery to double check that the EC5X is now on OS 11-42-18.00-RG-U01 and then reboot the device.

Step 3: Staging

• After the reboot, select the yellow Start button on the “Hi There” welcome screen.

• Connect to appropriate Staging Network (Ex: SST Guest Access / SSTStaging) 

• The device will reach out to Google and transition between multiple pages.

  • Select Next on This device belongs to your organization page.

  • Device will transition from the Getting ready for work setup page to Disney's Terms and Conditions page. Click ACCEPT.

  • Select Accept & continue on the Let’s set up your device page.
    Note: Steps may not occur in the order listed.

  • Click Next on This device isn’t private page.

• The device will progress through a number of AirWatch and Google configuration screens as it proceeds through setup.

  • Install Applications screen: Allow the device to install all applications listed. Button will change from SKIP to Continue after all apps have installed. Select CONTINUE when complete.

  • Always accessible (HUB) screen: Tap GOT IT if this screen displays.

  • Google Services screen: Leave all settings turned ON, scroll to the bottom of the page and click ACCEPT.

  • Click Done on Your device is ready to go! page.